Terms of Service

Welcome to Philly Trade Sites. The following terms and conditions (the "Terms") govern all use of the Philly Trade Sites website and all content, services, features, activities, and products available at or through the website (collectively, the "Service"). The Service is owned and operated by Philly Trade Sites ("Philly Trade Sites", "we", "us", or "our"). The Service is offered subject to your acceptance without modification of all of the terms and conditions contained herein and all other operating rules, policies (including, without limitation, Philly Trade Sites's Privacy Policy), and procedures that may be published from time to time by Philly Trade Sites (collectively, the "Agreement").

Please read this Agreement carefully before accessing or using the Service. By accessing or using any part of the Service, you agree to become bound by the terms and conditions of this Agreement. If you do not agree to all the terms and conditions of this Agreement, then you may not access the Service or use any services.

1. Your Philly Trade Sites Account

If you create an account on the Service, you are responsible for maintaining the security of your account, and you are fully responsible for all activities that occur under the account and any other actions taken in connection with it. You must immediately notify Philly Trade Sites of any unauthorized uses of your account or any other breaches of security. Philly Trade Sites will not be liable for any acts or omissions by you, including any damages of any kind incurred as a result of such acts or omissions.

2. Services Provided

Philly Trade Sites provides website design and AI receptionist services for local trade businesses. By purchasing our services, you agree that:

• You will provide accurate business information required to build your website or configure your AI receptionist.

• You are authorized to use any content, logos, photos, or materials you provide to us.

• You understand that website delivery timelines (typically 1 week) are estimates and may vary based on your responsiveness in providing required information.

• You understand that AI receptionist performance depends on the accuracy of the business information and scripts you provide.

3. Payment and Renewal

One-Time Services: By purchasing a one-time service (such as a website build), you agree to pay the full fee as indicated. A 50% deposit is required before work begins, with the remaining 50% due upon delivery.

Monthly Services: By subscribing to a monthly service (such as the AI Receptionist), you agree to pay the monthly fee indicated at the time of purchase.

Automatic Renewal: Unless you notify Philly Trade Sites before the end of the applicable billing period that you want to cancel, your monthly subscription will automatically renew, and you authorize us to collect the then-applicable monthly fee using the payment method we have on record.

Refunds: One-time website builds are non-refundable once work has begun. Monthly services may be cancelled at any time with 30 days notice.

4. Cancellation and Termination

You may cancel your monthly subscription at any time by contacting us at contact@phillytradesites.com with 30 days written notice. Upon cancellation:

• Your AI receptionist service will remain active until the end of your current billing period.

• Your website will remain live until the end of your current billing period unless hosting is managed separately.

• Philly Trade Sites reserves the right to terminate service at any time if these Terms are violated.

Philly Trade Sites reserves the right to modify or discontinue, temporarily or permanently, any part of the Service for any reason.

5. Intellectual Property

Upon full payment, you own the content and design of your website. Philly Trade Sites retains the right to display your project in our portfolio unless you request otherwise in writing.

AI receptionist scripts, workflows, and automation systems built by Philly Trade Sites remain the intellectual property of Philly Trade Sites. You are licensed to use them for the duration of your subscription.

6. Limitation of Liability

Philly Trade Sites is not responsible for:

• Lost revenue or missed business opportunities resulting from website downtime or AI receptionist errors.

• Inaccurate information provided to customers by the AI receptionist if caused by incorrect information you provided during setup.

• Third-party service outages (including but not limited to Bland.ai, Twilio, or hosting providers) that affect your website or AI receptionist.

7. Changes

Philly Trade Sites reserves the right, at its sole discretion, to modify or replace any part of this Agreement at any time. Your continued use of the Service following the posting of any changes constitutes acceptance of those changes.

8. Contact Information

If you have any questions about these Terms, please contact us at:

Email: contact@phillytradesites.com Location: Philadelphia, PA

Last Updated: February 2026